Human Performance Engineering
Instructional Systems
Procedures Systems
Conduct of Operations
Human Reliability Analysis
Human Factors Engineering
Performance Measurement
Management Systems
Safety & Risk Management
Process Safety
Risk Management
Pipeline Integrity Management
Reliability Engineering
Compliance
Software Services
Software Products
OPIS™
ARMS™
ProSmart™
OQMS™
Short Courses
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Software Products
Concord provides software tools that support your efforts to promote operational excellence in your organization. Our current product offerings are outlined below; for information on our software development services, see
Software Services
.
Operational Performance Information System™
With OPIS, you can mine the wealth of knowledge gained during operations (including that from failures and successes) and provide an
operations feedback
mechanism that helps your organization learn from this knowledge, thus promoting the recurrence of desirable activities and minimizing the recurrence of undesirable activities.
Authority Referenced Measurement System™
Authority referenced measurement is a unique and comprehensive approach to building
performance measures
that are guaranteed to be effective for you. Guaranteed because
you
define what is good performance, and what is an effective measure for you.
Performance Measurement of Process Safety Management Systems
How effective is your process safety management (PSM) system? ProSmart™ is a software-based performance measure designed to help you answer this question and related questions such as: where are the flaws in my management system or where should I concentrate resources to get the most overall benefit to my management system.
Operator Qualification Management System
OQMS™ is comprehensive, affordable solution to the problem of managing qualification records and related training information for facility operators. OQMS was originally constructed to meet the needs of the pipeline industry to respond to the Office of Pipeline Safety's Operator Qualification Rule; however, it is also a valuable tool for other industries.
Contents Copyright 2002 Concord Associates, Inc. All rights reserved.
9737 Cogdill Road, Knoxville, Tennessee 37932
Phone: (865) 675-0930 Fax: (865) 675-0432